Premium Security Package: Scorpion X-Series Immobiliser & Scorpion S5 Vehicle Tracker

FAQs

Some of our Frequently Asked Questions

• Which areas do you cover for Ghost Immobiliser installation in the UK?

  We provide nationwide Ghost Immobiliser installation across the UK, including England, Scotland and Wales. Although our head office is based in Halifax, our TASSA-approved mobile engineers are located nationwide and can install the Ghost Immobiliser at your home or workplace.

• How long does it take to install a Ghost Immobiliser?

  A Ghost Immobiliser installation typically takes around 2 hours, depending on the vehicle make and model. Our engineers allow enough time to ensure the system is discreetly installed, fully tested and optimised for maximum security.

• What happens if I forget my Ghost Immobiliser PIN code?

  Use your scratch away emergency pin code provided in your hand over. If you forget your Ghost Immobiliser PIN code, our aftercare team can help. However you need to use the emergency pin code first. After completing security verification, we can assist you in safely resetting or changing your PIN, ensuring you are never locked out of your vehicle.

• What if someone finds out my Ghost Immobiliser PIN code?

  If your Ghost Immobiliser PIN code is compromised, it can be changed immediately. You can update your PIN as often as you like, giving you full control and ongoing protection.

• Does the Ghost Immobiliser work with start/stop technology?

  Yes. The Ghost Immobiliser is fully compatible with start/stop systems. You only enter your PIN when starting the car initially. Normal stop/start operation at traffic lights works exactly as it should.

• Do you offer discounts for installing Ghost Immobilisers on multiple vehicles?

  Yes. We offer multi-vehicle discounts if you’re installing Ghost Immobilisers on two or more cars, vans or fleet vehicles. Speak to our team for current offers and tailored pricing.

• What is Ghost Immobiliser service or valet mode?

  Service or valet mode allows your vehicle to be driven without revealing your PIN code when left with a garage or valet. Once certain conditions are met, the system automatically exits service mode to restore full protection.

• How long is the Ghost Immobiliser warranty?

  The Ghost Immobiliser comes with a 2-year manufacturer warranty, covering both the system and professional installation. Ongoing support is also available should you need assistance.

• What happens to the Ghost Immobiliser if I sell my car?

  You can either leave the Ghost Immobiliser installed to increase the vehicle’s resale value or have it professionally removed. Removal or transfer services are available at an additional cost.

• Can a Ghost Immobiliser be installed on a leased vehicle?

  Yes. A Ghost Immobiliser can be installed on leased cars without permanent modification. At the end of the lease, the system can be removed and refitted to another vehicle if required.

• Is the Ghost Immobiliser insurance approved?

  This depends on your insurers. The Ghost Immobiliser is TASSA approved, which is recognised by many UK insurance providers. Some insurers require or recommend TASSA-approved security systems for high-risk vehicles. We always recommend checking with your insurer first.

• Can a Ghost Immobiliser be detected or hacked?

  No. The Ghost Immobiliser is completely undetectable. It emits no radio signals, has no LEDs or key fobs, and cannot be detected using scanning or key-cloning devices.

• Does the Ghost Immobiliser drain the car battery?

  No. The Ghost Immobiliser uses extremely low power and enters sleep mode when the vehicle is not in use. It is safe for long-term parking and everyday driving.

• Can a Ghost Immobiliser be transferred to another car?

  Yes. A Ghost Immobiliser can be removed and transferred to another compatible vehicle. This must be done by a professional installer and is subject to an additional charge.

• Will the Ghost Immobiliser affect my vehicle warranty?

  This is dependent upon the vehicle manufacture. Before arranging an installation, we always recommend checking with your dealership/provider first to check.

• Does the Ghost Immobiliser work on keyless entry vehicles?

  Yes. The Ghost Immobiliser is designed specifically to protect keyless entry vehicles, preventing relay theft, key cloning and CAN-bus attacks.

• What vehicles are compatible with the Ghost Immobiliser?

  The Ghost Immobiliser is compatible with most modern vehicles, including petrol, diesel, hybrid and electric cars. Compatibility depends on the vehicle’s CAN-bus system, so checks are carried out before installation.

• Can thieves bypass the Ghost Immobiliser by towing the car?

  While a vehicle could be towed, the Ghost Immobiliser prevents the engine from starting, meaning it cannot be driven away. Many customers combine it with a GPS tracker for added protection.

• Is a Ghost Immobiliser better than a steering wheel lock?

  Yes. Unlike steering wheel locks, a Ghost Immobiliser electronically prevents the car from starting, making it far more effective against modern theft methods.

• Can I use the Ghost Immobiliser without entering the PIN every time?

  Yes. The Ghost Immobiliser smartphone app allows authorised drivers to disarm the system automatically via Bluetooth. This feature is optional and can be disabled for maximum security.